Hope Care Agency is an enterprise domiciliary care company, working across London since 2011 and  registered with the Care Quality Commission. It is managed by experienced and professional staff. Our dedicated team work diligently to provide you with a package of care that contributes to your overall personal and healthcare needs. Providing you with a high quality care service that is beyond your expectation is our number one priority. Our highly trained staff are employed for their experience, skills but most importantly, their genuine compassion and desire to provide the high standard of care we expect.

Our care workers strive to preserve and maintain the dignity, individuality and privacy of all our Service Users. We always ensure that the Service Users have the care workers they request regardless of the situation. It is our pleasure to enable the Service Users to continue living in their own home with respect and degree of independence. Our success is a result of our ability to value both our clients and staff equally. We are delighted of the standard of care offered Standards Regulations & National Training Organisation.

Mission Statement

Hope Care Agency provides home care and support services in accordance with the Care Quality Commission regulations, and it currently has a variety of multilingual Service Users and employees from different multicultural backgrounds. Hope Care Agency enthusiastically endeavours to increase opportunities for various individuals returning to the workplace after a career break

Hope Care Agency aims to provide an in-house training every 3 months, which all employees are required to attend. All employees have regular assessments and evaluations, in accordance to Hope Care Agency’s policies and procedures. The agency aims to ensure that robust safeguarding and complaints policies and procedures are in place and that all employed staff complete appropriate training relevant to the services they provide. In order to ensure best practice is provided to all Service Users, all policies and procedures are written in accordance with the Care Quality Commission’s Essential Standards of Quality and Safety and the Health and Social Care Act 2008.

Statement of Purpose

The main aims and objectives of Hope Care Agency are to offer skilled care and support to enable people who live in their own home to achieve their optimum state of health and well-being. The agency seeks to improve the lives of individuals’ who may have restrictions due to health problems or other disabilities by aiding them to have independence, control and choice with a personalised care package.

Other aims and objectives include treating all people who work for and are supported by Hope Care Agency as well as individuals who visit with respect at all times, to uphold the human and citizenship rights of all whom we support, and who visit them, to support individual choice and personal decision-making as the right of all Service Users. It also aims to respect and encourage the right of independence of all Service Users, and to recognise the individual uniqueness of Service Users, and visitors, and treat them with dignity and respect at all times.

Hope Care Agency aspires to respect individual requirement for privacy at all times and treat all information relating to individuals in a confidential manner, as well as to recognise the individual need for personal fulfilment and offer individualised programmes of meaningful activity to satisfy the need of Service Users.

and works diligently to eliminate discrimination on the grounds of age, colour, gender, disability, national or ethnic origins, nationality and sexual orientation.